Shipping policy

Shipping & Delivery Policy

At Tarz Uomo, we’re committed to delivering your order swiftly, securely, and with the highest level of service.

Delivery

Processing Time

§  Orders are processed within 3–5 business days after payment has been confirmed.

§  Orders placed on weekends or public holidays will be processed on the next business day.

§  During promotional periods or peak seasons, processing times may be slightly longer.

§  You will receive an email with your tracking number once your order has been booked with the courier

Delivery Time 

Estimated delivery times

§  South Africa: 3–5 business days (major metropolitan areas)

§  Regional & Remote Areas: 3–7 business days

§  Delivery times are estimates and may be affected by circumstances beyond our control, including extreme weather, courier delays, strikes and wrong addresses.

Shipping Fees

• • • • Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
      • Standard Delivery: R100 flat rate nationwide.
      • Free Delivery: Orders over R1000 qualify for free delivery.
      • From time to time, Tarz Uomo may offer free delivery promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number and courier details so you can monitor your delivery.

Delivery Address

Please ensure your delivery address and contact details are accurate before completing your purchase.

Tarz Uomo cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information provided by the customer.

Failed Delivery & Re-Delivery

• • • If no one is available to receive the parcel, the courier may attempt another delivery or arrange for collection from a local depot.
    • Additional delivery fees may be charged if a parcel is returned to us due to unsuccessful delivery attempts or incorrect address details.

Damaged, Missing or Incorrect Items

• • • Please inspect your parcel upon taking delivery. If items are damaged, missing, or incorrect, notify us within 48 hours of taking delivery with your order number and clear photos.
    • We will investigate with the courier and provide a resolution in line with our Returns & Refund Policy.

Ownership & Risk

• • • Ownership and risk pass over to the customer upon delivery to the address provided and signature/receipt by the customer or your representative.

 Sales Support Team

For delivery queries or tracking assistance, please contact our Sales Support Team.

Email: sales@tarzuomo.com

Website: www.tarzuomo.com

Mobile No.: +27 63 546 1843/ 081 765 4266

WhatsApp: +27 63 546 1843/ 081 765 4266